Privacy and Security policy

Our website address is: https://www.artfirst.com.au.

At Artfirst.com.au, we regard user privacy and security as an important part of our relationship with our users. This privacy policy applies to all Artfirst.com.au users, and conforms to Internet privacy standards. If you have questions or concerns regarding this policy, you should contact us via help@artfirst.com.au

Information collection

So we can provide beter service on the Artfirst.com.au website, we may require information from you. Correspondence may also be collected and stored, especially sales, support and accounts, including email information. Artfirst.com.au collects information via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, or social media accounts.

How Artfirst.com.au uses collected information

We want to provide the best customer service, so all details collected from Artfirst.com.au users are required in order to provide you with our products and/or services. We collect the correspondence in order to provide service references. This information may also be used to send you marketing communications and advertising.

How Artfirst.com.au uses storage and stores collected information

Personal information security is important to Artfirst.com.au. After entering sensitive information like a credit card number on our website, Artfirst.com.au encrypts that information. We use secure socket layer technology (aka SSL). When your credit card details are submitted, Artfirst.com.au simply passes these on to process the order. We don’t permanently store complete credit card information, but we do keep personal information while user account remains active.

Artfirst.com.au tries to follow generally accepted industry standards to protect the personally identifiable information (PII) submitted to Artfirst.com.au, during transmission and when we receive it.

How Artfirst.com.au provides access to collected information

If your PII changes, or you no longer desire our service (sad face inserted), or wish to opt-out (two sad faces inserted) of your identifiable information being used for Artfirst.com.au digital marketing campaigns, you can contact us to change, correct, update, delete or deactivate your information by modifying your account on the website, or by emailing help@artfirst.com.au

Once all financials, or disputes are cleared, all of the personal details that we had or have retained will then be de-activated and deleted from the Artfirst.com.au servers.

How Artfirst.com.au completes its orders

If you rent, hire, lease, purchase a product or service, Artfirst.com.au may request certain personally identifiable information from you. You will be required to share contact information as your name, email, postal, billing addresses and financial information (such as credit card number, expiration date, CCV number).

We use this information for billing purposes and to fill your orders. If Artfirst.com.au has trouble processing an order, it will use this information to contact you.

How Artfirst.com.au communicates to customers and prospective customers about collected information

Artfirst.com.au uses your personally identifiable information for our essential communications, like critical service details, emails, and accounts information. This information may also be used for other purposes, like promotional emails. Users can opt-out at any time by emailing help@artfirst.com.au.

How Artfirst.com.au operates with third parties and your collected information

Artfirst.com.au may use other third parties to provide essential services from time to time on our site or for our business processes. If necessary, Artfirst.com.au may share your details for the third party to provide service. All third parties are prohibited from using your personally identifiable information for any other purpose. Artfirst.com.au does not share any information with third parties for any unknown or unrelated uses.

These parties include but are not limited to digital marketing providers for advertising and remarketing campaigns, our freight provider, and any information collecting organisation nominated by the Australian Government.

Media on Artfirst.com.au

Where users upload images to the Artfirst.com.au website, users should avoid uploading images with embedded location data (e.g. EXIF GPS) included. Visitors to Artfirst.com.au can download and extract any location data from images on the website, as most images are publicly available.

Cookies on Artfirst.com.au

When a user leaves a comment on Artfirst.com.au, the visitor may opt-in to saving your name, email address and website in cookies. These are for Artfirst.com.au visitors convenience so that users don’t have to fill in their details again when they leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Legal considerations when using Artfirst.com.au

Artfirst.com.au will disclose your personally identifiable information as required by law and when it believes that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Artfirst.com.au externally linked entities are not covered here within this policy. The terms and conditions set out here only cover the domain name of www.Artfirst.com.au

When visitors leave comments on Artfirst.com.au we collect these comments and comments data, including the visitor’s IP address and browser user agent string to help spam detection. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Changes to the Artfirst.com.au Privacy and Security policy

If any changes are made to this Privacy and Security policy, Artfirst.com.au will post those changes to this policy here.

So that you are aware of what information Artfirst.com.au collects, how it uses that information, and under what circumstances, if any, it discloses that information. Artfirst.com.au reserves the right to modify this policy at any time, so please review it frequently. If Artfirst.com.au makes material changes to this policy, the policy located on the website www.Artfirst.com.au will be updated accordingly.

Artfirst.com.au Privacy and Security

Artfirst.com.au uses the Stripe Payment Gateway for its online credit card transactions. Stripe processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Stripe gateway are secured payments.

• Stripe does not touch your funds. All monies are directly transferred from your credit card to the merchant account held by Artfirst.com.au;
• Stripe is an authorised third-party processor for all the major Australian banks;
• Your complete credit card number cannot be viewed by Artfirst.com.au or any outside party;
• All transactions are performed under 128 Bit SSL Certificate;
• Payments are fully automated with an immediate response;
• All transaction data is encrypted for storage within Stripes bank-grade data centre, further protecting your credit card data.

Stripe is used for our online credit card payments, please visit https://stripe.com for more information.

This Privacy and Security policy for Artfirst.com.au was last updated on
1 April 2024.